Privacy policy
Privacy Policy
1. Collection and Use of Personal Information
When you use PopArt adult products website services, we may ask you to provide personal information. PopArt will use this information in accordance with this privacy policy. You do not have to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services or respond to any issues you encounter.
The following provides some examples of the types of personal information that PopArt may collect and how we use such information:
2. What Personal Information We Collect
When you create an account, purchase products, download software updates, and contact us, we may collect various information, including your name, mailing address, telephone number, email address, contact information, and preferences.
When you use PopArt to purchase goods or gift cards, PopArt may collect information related to the above persons provided by you, such as name, mailing address, email address, and telephone number. PopArt will use this information to fulfill your requirements, provide relevant products or services, or achieve anti-fraud purposes.
In some jurisdictions, for the purpose of complying with the law, we may require users to provide government-issued identification, but only in a few cases, such as customs declaration.
3. Data Subject Rights
Under the General Data Protection Regulation (GDPR) and other applicable data protection regulations, you as a data subject have the following rights:
Right of access: You have the right to obtain confirmation as to whether personal data concerning you is being processed and to receive a copy of such data.
Right to rectification: You have the right to request the rectification of inaccurate personal data and to have incomplete personal data completed.
Right to erasure ("right to be forgotten"): In certain circumstances, you have the right to request the erasure of your personal data.
Right to restriction of processing: In certain circumstances, you have the right to request restriction of processing of your personal data.
Right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.
Right to object: You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data.
Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw consent at any time.
To exercise these rights, please contact us using the contact details provided below.
4. How We Use Your Personal Information
We will inform you of the latest product releases, software updates, and activity forecasts in a timely manner. If you don't want to be on our mailing list, you can opt out at any time by updating your preferences.
We may use your personal information (such as email address or mobile phone number) to verify and determine the user's identity.
We may use personal information to send important notices, such as order information about purchases. Since this information is very important for your communication with the website, you cannot refuse to receive such information.
We will also use personal information for internal purposes such as audits, data analysis, and research to improve PopArt's products, services, and communication with customers.
5. Collection and Use of Non-Personal Information
We will also collect and use data that cannot be directly linked to any particular individual by itself. We may collect, use, transfer, and disclose non-personal information for any purpose. Below are some examples of non-personal information we may collect and how we use it.
We will collect information such as occupation, language, zip code, area code, unique device identifier, referral URL, location, and time zone when users use the product, so that we can better understand customer behavior and improve our products, services, and advertising.
We collect information about our customers' activities on our website. We will summarize such information to help us provide customers with more useful information and understand which parts of our website, products, and services customers are most interested in. For the purposes of this privacy policy, aggregated data is considered non-personal information.
We may collect and store detailed information about how you use our services, including search queries. Such information may be used to improve the results of our service delivery and make it more relevant. Such information usually does not involve your IP address, except for the following few cases: we need to ensure the quality of services provided through the Internet.
6. Cookies and Other Technologies
PopArt or email and advertising may use cookies and other technologies, such as pixel tags and website beacons. These technologies help us better understand user behavior, tell us which parts of our website people visit, measure and improve the effectiveness of advertising and web search. We treat information collected through cookies and other technologies as non-personal information. However, if local laws treat Internet Protocol (IP) addresses or similar identification marks as personal information, we also treat such identification marks as personal information. Similarly, for the purpose of this privacy policy, in the case of combining non-personal information with personal information, we treat the combined information as personal information.
Like most Internet services, we automatically collect certain information and store it in log files. Such information includes IP address, browser type and language, operating system, date/time stamp, etc.
We use this information to understand and analyze trends, manage the website, understand user behavior on the website, improve our products and services, and collect information on the overall audience characteristics of the user base. PopArt can use this information for our marketing and advertising services.
Pixel tags allow us to send email in a format that customers can read and tell us whether the email is open. We can use this information to reduce or eliminate email to customers.
7. Data Transfers and Storage
PopArt may transfer your personal data to countries outside the European Economic Area (EEA) and the Middle East region. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, including:
Standard contractual clauses approved by the European Commission with the recipient
Ensuring the recipient is in a country deemed to provide adequate protection
Obtaining your explicit consent to the proposed transfer
Your personal data will be retained for no longer than is necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
8. Legal Basis
The legal bases for processing your personal data include:
Performance of a contract with you
Compliance with a legal obligation
Our legitimate interests, provided these interests are not overridden by your interests or fundamental rights and freedoms
Your consent, in certain circumstances
9. Other
It may be necessary for PopArt to disclose your personal information according to laws, legal procedures, litigation, and/or the requirements of public institutions and government departments at home and abroad. We may also disclose information about you if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. In addition, in case of reorganization, merger, or sale, we can transfer all personal information we collect to relevant third parties.
10. Protection of Personal Information
PopArt attaches great importance to the security of your personal information. PopArt will use encryption technologies such as Transport Layer Security Protocol (TLS) to protect your personal information during transmission. When storing your personal data in PopArt, we will use computer systems with limited access rights, which are deployed in facilities protected by physical security measures. Your account and password are stored in encrypted form, which is also true when we use third-party storage space.
11. Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to personal data. If you have any questions about how we handle your personal data or wish to exercise your data subject rights, please contact our DPO:
Email: [email protected]
Postal address: [PopArt DPO Office Address]
12. Privacy Issues
If you have any questions or concerns about PopArt's privacy policy or data processing, or want to complain about possible violations of local privacy laws, please contact us. You can call the support number of PopArt to contact us at any time.
When receiving privacy issues or access/download requests, we will screen and classify the contacts and try to solve the specific issues or questions you raise. If your question itself involves more important matters, we may ask you for more information. These contacts who ask more important questions will receive replies. If you are not satisfied with the response received, you can refer the complaint to the relevant regulatory authority in your jurisdiction. If you consult us, we will provide information on possible applicable complaint channels according to your actual situation.
If you are located in the EU, you also have the right to lodge a complaint with the data protection supervisory authority in your country.
13. Privacy Policy Updates
PopArt can update its privacy policy at any time. If we make significant changes to our privacy policy, we will publish announcements and updated privacy policies on the company's website. The date of the last update will be displayed at the top of this policy.